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Field Service Engineer in London / North London at SK:N Clinics

Date Posted: 9/7/2018

Job Snapshot

Job Description

Field Service Engineers x 2

North London Based

Salary up to £32,000 - £38,000 (depending on experience) + FE Car + Bonus + 25 Days holiday + Full Training 

With over 20 years' experience and a network of highly trained engineers, sk:n Technical is one of the UK’s leading providers of medical laser servicing and repair.  As a wholly owned subsidiary of sk:n Clinics, we maintain and repair an extensive range of medical lasers, cooling equipment and base stations nationwide to ensure minimum disruption to our clients.  We are currently experiencing significant growth and are now recruiting for two Field Laser Service Engineers to join our team supporting London and Southern England.

 Specific Duties and Responsibilities:

  • Repair, test, calibrate, align and install laser systems, sub-systems or sub-assemblies.
  • Report and resolve potential problems which could impact timely completion, first time fix and long term repair of faults, such as more complex problems being discovered.
  • Provide technical support remotely to assigned clinics and clients when pre-assessing fault reports.
  • Maintain complete and accurate service records using industry leading service support software.
  • Provide on-site technical support to clients as required.
  • Provide on-site technical support for workshops and exhibitions in the UK.
  • Some overnight travel and occasional EU travel for factory training may be required.

Job Requirements

Essential Qualifications and Experience:

While a comprehensive program of internal and external training on lasers and specific laser repair competencies will be provided, a minimum educational and experience profile is required to be successful in this role.

  • Degree or HND in Electronics / Electrical Engineering of certificated equivalent from HM Forces
  • 2 -3 years + experience in a field service role for systems based machines where several types of system (i.e. Electronic / Electrical / Cooling / Mech-a-tronics) are integral to the complete machine operation. Similar period servicing similar medical electronics or in military equivalent roles is also highly desirable.

Critical Competencies:  

  • Ability to troubleshoot problems using schematic diagrams
  • Be able to fault find down to component level.
  • Familiarity with computer packages DOS, Word and Excel
  • Maintain company assigned vehicle, tools, computer, phone and test equipment in satisfactory condition.
  • Continually develop knowledge of laser equipment.
  • Adhere to company guidelines regarding safety procedures
  • Adhere to company policies and procedures for expenses, purchases and ordering of spare parts  

Behavioural and Interpersonal: 

  • Ability to work independently
  • Communicate and share knowledge amongst fellow Engineers.
  • Flexibility, professionalism and quality workmanship.
  • Must be able to lift up to 35 kilos


  • Experience of working with LASER technology.